• We shall provide the teardrop of your choice please choose this upon booking subject to availability.

• The teardrop is supplied with bed/ sleeping facilities (depending on the chosen teardrop. You will be able to check these out upon enquiry.) a mattress protector and a cover sheet. Unless you have arranged to hire bedding, please bring your own sleeping bags or other bedding as you wish. If you also paid to hire bedding, we shall supply you with a duvet and 2 pillows. Please add any additional extras upon booking. They can be found here: Booking Information

• All hired items remain the sole property of Rigg's Diggs at all times

It is your responsibility to display your vehicle’s registration number on the trailer at all times during your hire. There are many other numberplate makers who can send you one by next day delivery.

• You are fully responsible for the teardrop trailer during the period of your hire.

• We insure the teardrop against theft or loss, but it is your responsibility to insure your vehicle and to ensure that you are insured 3rd party for towing the trailer. This is a legal requirement. Most insurers will automatically cover you 3rd party when towing, but you must satisfy yourself that you have this cover. By proceeding with the hire, you are declaring that you have such insurance cover.

• Your vehicle must have a towbar and a 7-pin or 13-pin electrical socket. We have an adaptor to suit your vehicle if needed. The towing capacity must be sufficient to tow the teardrop camper.
• The teardrops are far lighter than a full-size caravan which makes them much easier to tow. We also have extended wing mirrors which can be provided if needed at no extra cost.
• The driver must hold a full driving licence which is valid in the UK. WE will require a copy of this upon collection. The driver must be 25 years or older and have at least two years of driving experience.
• You must fit a numberplate to the trailer which matches the towing vehicle’s registration.
• Your vehicle’s towing capacity must meet or exceed the weight of the trailer plus the weight of anything you put in it whilst it is being towed. Each trailer on our website lists its weight and its maximum permissible load when towing.
• The named hirer must be over 25 years of age at the start of the

• You must fit a numberplate to the trailer which matches the towing vehicle’s registration. Please read the section ‘Trailer Numberplate’ for more details.

• It is your responsibility to ensure that your driving license allows you to tow the teardrop trailer. If you have a full UK driving license or an equivalent car license valid for use in the UK, then you will have towing eligibility. If you have a medical condition removing this entitlement, you will not be able to tow. It is your responsibility to check this.

• Rigg’s Diggs will make sure that the trailer is in a roadworthy condition and that it meets all legal requirements for use on UK roads. All our trailers are type-approved and they possess a VIN (vehicle identification number).

• It is your (the drivers) responsibility to comply with all applicable traffic laws whilst you are towing. The teardrops are much narrower than a standard caravan and so it is very unlikely that you will need to use extra wing mirrors when towing. However we cannot know the width of each customer’s vehicle and so the responsibility to comply with the regulations remains yours. We do have wing-mirror extensions for hire at no additional extra cost if needed.

• Please do not drive off-road whilst hiring one of our teardrops. Unmade access roads to campsites and beauty spots are fine, but serious off-roading will risk damage to the teardrop and/or the towing vehicle.

• The teardrop will be cleaned before your hire. Please return it in a similar state of cleanliness so that the next guests can enjoy their stay. If additional cleaning is required upon return there may be a cleaning fee*  which will be taken out of the security deposit.

• There is strictly no smoking or vaping permitted in the teardrop trailer. This is not only for your safety; the smoke will impregnate the fabrics of the teardrop and it will probably trigger the smoke alarm. This will incur forfeiture of the security deposit as the teardrop will have to be taken out of service and deep cleaned.

• No naked flames or other heat sources (such as lit matches, candles, stoves etc..) are allowed in the teardrop trailer.

• Please make sure that any heating or cooking appliance or naked flame outside the trailer is far enough away to avoid damaging the trailer.

• There is a smoke alarm inside the trailer which will activate in the event of a fire. If the alarm sounds, get out of the trailer immediately.

• There is a carbon monoxide alarm in the trailer which will activate in the event of elevated carbon monoxide levels. If the alarm sounds, get out of the trailer immediately.

• There is a fire extinguisher inside the trailer for your use in a fire emergency, but your priority must be to exit the trailer. The fire extinguisher is suitable for use on all classes of fire.
• There is also a fire blanket and an emergency first aid kit available in an emergency.

• No more than the specified number of persons are allowed to sit/sleep in the teardrop trailer.

• It is illegal to carry anyone in the teardrop trailer whilst it is in transit.

• If your hire includes any mains electrical appliances (e.g. a toaster or a kettle), please make sure you do not use these in wet conditions. We regularly inspect and test all our portable mains electrical appliances but you are responsible for how you use them. If you notice any damage to an electrical item, please let us know at once and don’t use the item

• Please always use the supplied set of wheel chocks to secure the trailer on level ground before unhitching. You must always site the trailer on level firm ground.

• The vents must be closed when the trailer is unattended, but for your comfort it should be left open for ventilation when occupied, particularly when sleeping.
• The teardrop must be locked if unattended to prevent theft of the teardrop and to protect your belongings. We do not accept any responsibility for loss or theft of personal belongings while hiring the camper.

• All instructions given during the handover of the teardrop trailers must be followed during the hire period to minimise the risk of personal injury, loss and/or damage.

• Please note: All our teardrop trailers are fitted with tracking devices. These are solely in place to help with the recovery of stolen goods in the unfortunate event of any theft. The tracking devices only track the location of the teardrop trailer; they do not have the capability to do anything else. We would only access the tracking data in the unfortunate event of theft.

• We will provide a  wheel clamp and hitch lock which must be used whenever the teardrop is left unattended. This applies to situations when it is attached to a vehicle as well as when it is not attached to a vehicle. The hitch lock can be used both when the trailer is attached and when it is unattached, but you must not drive with the hitch lock attached.  (By doing so will restrict the movement of the hitch and this may damage the trailer, the lock and your vehicle. Please check this has been removed before towing the teardrop)

• All doors of the teardrop trailer must be locked whenever it is unattended. It is your responsibility to look after the keys for the teardrop.

• You can lock the doors from the inside for your privacy  while in use if required.
• Please ensure that all of the windows are closed whenever the trailer is unattended.

• If you experience any issues or problems with the teardrop trailer during your hire, please let us know sooner rather than later so that we can see what we can do to put things right. You can contact us by calling the number(s) provided.

• If we are unable to fix a problem to your satisfaction, there may be the option to switch to an alternative teardrop trailer subject to availability of another teardrop.

• If the trailer is stolen whilst in your care, you must notify us immediately. Please report the theft to the police, obtain a crime reference number. Please send us this reference number at the earliest opportunity.  

• In the unfortunate event of an accident whilst towing the teardrop trailer and the teardrop has sustained/caused damage:
  • Obtain the names and addresses of third parties, witnesses and registration numbers.
  • Report the accident to the police and any emergency services as required. Do not accept blame or insist that the other party is at fault.
  • Take photographs of the scene and any damage.
  • Please contact us immediately on the number(s), contact details provided so that we may assess the damage prior to the trailer being towed any further.
  • Depending on availability and at our discretion, we will endeavor to provide a substitute teardrop trailer, subject to your location and the remaining hire period.

• Please note that in all cases our liability to you is limited to the total sum of monies you have paid to us for the hire. This does not affect your statutory rights.

If you have any other concerns or issues whilst hiring Rigg’s Diggs teardrop camper feel free to contact us to resolve any issues as soon as possible*

We require a security deposit of £60 upon hiring, we will inspect the teardrop before hire so yourself (hirer) and us are both happy with the condtion of the teardrop. If the teardrop is returned in a similar state of cleanliness we will return your security deposit without question. 

If there has been any damage to the teardrop please report this to us as soon as possible. 

* If the cleaning or damange repair costs accumulate to more than the security deposit you will be lialble to pay the additional costs.  

We are based in Cleator moor Cumbria, bring your own car and we will fit the teardrop for you.When your holiday is over we’ll handle unhitching it. 

The standard collection time is between 16:00 and 18:00 on your first day of hire. If you want to collect it earl this can be arranged on enquiry for a small extra fee.  The standard return time is between 17:00-20:00. This is useful for those who are touring further a field and would like to enjoy the last day without rushing back for a morning return time.

• Please try and make your timeslot as we may have other customers collecting or returning items before or after you.  We will hook up the teardrop to your vechile and ensure that you are happy with the teardrop and how it operates before departing.

• Please allow around 20 mins when collecting the teardrop, this will allow time for any questions etc that may not have been addressed upon booking.
  
  
• Upon booking you will be given a return time, if you’re really late back with the teardrop, please appreciate that we reserve the right to charge you an extra day’s hire. Late returns may mean that someone else can’t have the teardrop for the start of their holiday.

• We will remove the teardrop from the hitch of your vehicle when you return at the drop off point.

Data Protection

• To enable you to complete your booking we collect minimal data upon booking. We also need to collect data to enable us to process your payment. We do not pass this information on to any 3rd party.
• You can request any data to be removed from our Database at any given time.

Have fun, stay safe and enjoy your cosy camping experience. Don't forget to take plenty of photo's and feel free to tag us on our socials: